All orders are processed within 48 hours and then shipped via express courier. Please note that courier services will NOT SHIP to PO Boxes. If you enter a PO Box as your address, we will have to send the package by regular air mail and this does not have a tracking number. It will also take 3-4 weeks to arrive this way. We highly recommend giving us a physical mailing address so that we can send your order by courier. We pack all orders discreetly with no indication of a penis enhancement product being inside. There is nothing written on the package that identifies the contents. International customers are responsible for all duties, taxes, and/or tariffs imposed by their respective regulatory agencies.

Please try our product for 6 months and if for any reason you are not completely satisfied simply return the device within 187 days of receiving your order (6 month trial + one week return shipping), and we will refund you 100% of the product purchase price, excluding shipping & handling. You must use the product for a minimum of 30 days. How can we make this incredible guarantee? Because we KNOW you will be satisfied with our product. Every single statement on this website is completely accurate and true. Please do not ship any units back after the 6 month refund period has expired, as we will not be able to provide a refund or ship the product back to you after this period has passed. Please feel free to try our products, but refunds are limited to one order per customer.

Your privacy is important to us. We will never trade, lease or sell your name or e-mail address information. We will contact you ONLY if your order information is incomplete. Credit card charges will appear on your statement as "Abe Medical", "Cowan's & Company" or "WorldEmail.com/Retail". Your ProExtender™ order is shipped discreetly in a plain package with a shipping label from "Leading Edge Marketing Inc."

Using state-of-the-art encryption security technology, your online order is secure. When you place your order, you will be taken to our secure server prior to being asked for your credit card number. We use an address verification system to compare your billing address to your credit card on file with your bank. Please note that unless these match, we cannot process your order.